The Chief of Membership Services is responsible for the overall growth and retention of STARFLEET members. The Chief of Membership Services oversees the following areas; Membership Onboarding, Member Orientation, Member Helpdesk, Member Volunteer Resources, Recognition, Recruitment and Retention. The Membership Services department is also responsible for assisting chapters and regions with new member first contact; mentoring; member programming; and recruitment and retention initiatives.
Chief of Membership Services
Admiral Bran Stimpson
E-mail Address:
cms@sfi.org
Deputy Chief of Membership Services
Commodore Lauren White
E-mail Address:
dep-cms@sfi.org
Director of Help Desk
Captain Chris Pittarelli
E-mail Address:
hd-admin@sfi.org
DIRECTOR OF VOLUNTEER RESOURCES
Captain John Brice, Jr.
E-mail Address:
hr@sfi.org
DIRECTOR OF PROCESSING
Rear Admiral Matthew Ingles
E-mail Address:
director-processing@sfi.org
PROCESSING TEAM MEMBER
Lieutenant Commander Jason Marks Sr.
E-mail Address:
Please direct emails to director-processing@sfi.org
DIRECTOR OF MEMBERSHIP ONBOARDING
Ensign Albert Diaz
E-mail Address:
mp@sfi.org
Director of Orientation
Captain Meg Karper
E-mail Address:
orientation@sfi.org
Director of Recognition
Fleet Captain Kelli Caplette
E-mail Address:
recognition@sfi.org
promotions@sfi.org
Director of Promotions
Director of Orders of Merit
Director of Recruitment
Commander Thaddieus Jeznach
E-mail Address:
recruitment@sfi.org
Director of Retention
Vacant
E-mail Address:
retention@sfi.org