Records Keeper Intern-PETFLEET

Description of Role: We are seeking a dedicated and detail-oriented individual to join our team as a PETFLEET Records Keeper Intern. In this role, you will assist the Petfleet Records Keeper in managing membership applications, maintaining pet records, and providing support to our valued members. This internship offers an excellent opportunity to gain hands-on experience in a dynamic and rewarding environment.This position reports to the PETFLEET Records Keeper/Member Services Manager, Jessica Sommer, but also works closely with other staff.

• Provide support for the PETFLEET Records Keeper/Member Services Manager, Jessica Sommer.
• Produce all member certificates, award certificates, and email the member back within no later than 48 hours after receiving the application.
• Maintain current SFDPP Certification

• Receive and process membership applications through a Google form.
• Generate Membership Certificates, Welcome Letters, and Award Certificates, and email them to new members.
• Maintain records of Pet/Member awards and activities.

The Process: (Assist with the following)
1. Regularly check the form spreadsheet for new applications.
2. Assign PCC#s to new members.
3. Update pet information as necessary.
4. Generate Member Certificates and Welcome Letters.
5. Convert them to PDF files.
6. Attach the files to a pre-written email template and send them to the respective member.
7. Optionally, include a personalized message.

Skills Needed: • Strong attention to detail and organizational skills.
• Proficiency in using Google Suite tools, including Drive, Forms, Sheets, and Docs.
• Ability to meet the 48-hour response deadline without significant obstacles.
• Commitment to remaining in this position for the foreseeable future.
Training Requirements (if applicable): • Maintain current SFDPP Certification
• Understanding of working with Google Sheets, Docs, PDF files and email.
Age Requirements (if applicable): 18 years old

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