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Office of Membership Services

The Chief of Membership Services is responsible for the overall growth and retention of STARFLEET members. The Chief of Membership Services oversees the following areas; Membership Onboarding, Member Orientation, Member Helpdesk, Member Volunteer Resources, Recognition, Recruitment and Retention. The Membership Services department is also responsible for assisting chapters and regions with new member first contact; mentoring; member programming; and recruitment and retention initiatives.

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Matt Ingles

Chief of Membership Services

Rear Admiral Matt Ingles

E-mail Address:
cms@sfi.org

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Deputy Chief of Membership Services

VACANT

E-mail Address:
dep-cms@sfi.org

ChrisP

Director of Help Desk

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DIRECTOR OF VOLUNTEER RESOURCES

Rear Admiral Frank Parker Jr.

E-mail Address:
hr@sfi.org

Matt Ingles

DIRECTOR OF PROCESSING

Rear Admiral Matthew Ingles

E-mail Address:
director-processing@sfi.org

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PROCESSING TEAM MEMBER

[Vacant]

E-mail Address:
Please direct emails to director-processing@sfi.org

AlbertD

DIRECTOR OF MEMBERSHIP ONBOARDING

Ensign Albert Diaz

E-mail Address:
mp@sfi.org

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Director of Orientation

Commander DeWayne Nichols

E-mail Address:
orientation@sfi.org

RichardSams

Director of Promotions

Admiral Richard Sams

E-mail Address:
promotions@sfi.org

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Director of Orders of Merit

Admiral Pam Michaud

E-mail Address:
merit@sfi.org

Thaddieus-Jeznach

Director of Recruitment

Commander Thaddieus Jeznach

E-mail Address:
recruitment@sfi.org

Giles

Director of Retention

Lieutenant Giles Eaton

E-mail Address:
retention@sfi.org