The Chief of Membership Services is responsible for the overall growth and retention of STARFLEET members. The Chief of Membership Services oversees the following areas; Membership Onboarding, Member Orientation, Member Helpdesk, Member Volunteer Resources, Recognition, Recruitment and Retention. The Membership Services department is also responsible for assisting chapters and regions with new member first contact; mentoring; member programming; and recruitment and retention initiatives.

Chief of Membership Services
Admiral Bran Stimpson
E-mail Address:
cms@sfi.org

Deputy Chief of Membership Services
Vacant
E-mail Address:
dep-cms@sfi.org

Director of Help Desk
Captain Chris Pittarelli
E-mail Address:
hd-admin@sfi.org

DIRECTOR OF VOLUNTEER RESOURCES
Captain John Brice, Jr.
E-mail Address:
hr@sfi.org

DIRECTOR OF MEMBERSHIP ONBOARDING
Ensign Albert Diaz
E-mail Address:
mp@sfi.org

Director of Orientation
Captain April Carden
E-mail Address:
orientation@sfi.org

Director of Recognition
Fleet Captain Kelli Caplette
E-mail Address:
recognition@sfi.org
promotions@sfi.org

Director of Recruitment
Fleet Captain Charlie Carden
E-mail Address:
recruitment@sfi.org
Director of Retention
Lieutenant Commander Jameson Hughes
E-mail Address:
retention@sfi.org