The Chief of Membership Services is responsible for the overall growth and retention of STARFLEET members. The Chief of Membership Services oversees the following areas; Membership Onboarding, Member Orientation, Member Helpdesk, Member Volunteer Resources, Recognition, Recruitment and Retention. The Membership Services department is also responsible for assisting chapters and regions with new member first contact; mentoring; member programming; and recruitment and retention initiatives.
![Bran_Stimpson_Whites Bran_Stimpson_Whites](https://sfi.org/wp-content/uploads/2023/01/Bran_Stimpson_Whites.png)
Chief of Membership Services
Admiral Bran Stimpson
E-mail Address:
cms@sfi.org
![Lauren_White Lauren_White](https://sfi.org/wp-content/uploads/2023/03/Lauren_White.png)
Deputy Chief of Membership Services
Commodore Lauren White
E-mail Address:
dep-cms@sfi.org
![ChrisP ChrisP](https://sfi.org/wp-content/uploads/2023/03/ChrisP.png)
Director of Help Desk
Captain Chris Pittarelli
E-mail Address:
hd-admin@sfi.org
![ProfileBlank ProfileBlank](https://sfi.org/wp-content/uploads/2018/01/ProfileBlank.png)
DIRECTOR OF VOLUNTEER RESOURCES
[Vacant]
E-mail Address:
hr@sfi.org
![Matt Ingles Matt Ingles](https://sfi.org/wp-content/uploads/2023/11/Matt-Ingles.jpg)
DIRECTOR OF PROCESSING
Rear Admiral Matthew Ingles
E-mail Address:
director-processing@sfi.org
![AlbertD AlbertD](https://sfi.org/wp-content/uploads/2023/03/AlbertD.jpg)
DIRECTOR OF MEMBERSHIP ONBOARDING
Ensign Albert Diaz
E-mail Address:
mp@sfi.org
![ProfileBlank ProfileBlank](https://sfi.org/wp-content/uploads/2018/01/ProfileBlank.png)
Director of Orientation
[Vacant]
E-mail Address:
orientation@sfi.org
Director of Recognition
Fleet Captain Kelli Caplette
E-mail Address:
recognition@sfi.org
promotions@sfi.org
Director of Promotions
![ProfileBlank ProfileBlank](https://sfi.org/wp-content/uploads/2018/01/ProfileBlank.png)
Director of Orders of Merit
Director of Recruitment
Commander Thaddieus Jeznach
E-mail Address:
recruitment@sfi.org
Director of Retention
Lieutenant Giles Eaton
E-mail Address:
retention@sfi.org