The Chief of Membership Services is responsible for the overall growth and retention of STARFLEET members. The Chief of Membership Services oversees the following areas; Membership Onboarding, Member Orientation, Member Helpdesk, Member Volunteer Resources, Recognition, Recruitment and Retention. The Membership Services department is also responsible for assisting chapters and regions with new member first contact; mentoring; member programming; and recruitment and retention initiatives.
Chief of Membership Services
Rear Admiral Matt Ingles
E-mail Address:
cms@sfi.org
Deputy Chief of Membership Services
VACANT
E-mail Address:
dep-cms@sfi.org
Director of Help Desk
Captain Chris Pittarelli
E-mail Address:
hd-admin@sfi.org
DIRECTOR OF VOLUNTEER RESOURCES
Rear Admiral Frank Parker Jr.
E-mail Address:
hr@sfi.org
DIRECTOR OF PROCESSING
Rear Admiral Matthew Ingles
E-mail Address:
director-processing@sfi.org
DIRECTOR OF MEMBERSHIP ONBOARDING
Rear Admiral Alan Oshea
E-mail Address:
mp@sfi.org
Director of Orientation
Commander DeWayne Nichols
E-mail Address:
orientation@sfi.org
Director of Recognition
Fleet Captain Kelli Caplette
E-mail Address:
recognition@sfi.org
promotions@sfi.org
Director of Promotions
Director of Orders of Merit
Director of Recruitment
Commander Thaddieus Jeznach
E-mail Address:
recruitment@sfi.org
Director of Retention
Lieutenant Giles Eaton
E-mail Address:
retention@sfi.org